The planning stage of an eHub is crucial to its long-term success. The following sections have been designed to help guide you through the topics we think can help you set up for an optimised eHub.

Having completed the planning stage it is time to start designing and building your eHub. This design phase requires the most input from your teams, which is critical to lay the foundation for success with your eHub implementation.

Once the eHub design is finalised, you are ready to start implementation aligned to your current Standard Operating Procedures (SOPs).

Following the implementation of your eHub, reviewing the progress and performance is vital for success!  The review section includes the Project closure and monitoring phase.

Smart Inbox

Managing, separating, prioritising and allocating eConsults outside of the clinical system

Self-serve settings

Configuring platform operational and re-direction configurations

Customisations

Create and manage your own communication templates

Communication channels

SMS, email, video consultation, telephony,  two-way messaging